(800) 609-8056 info@factsmgt.com

Nelnet Business Solutions customer service representatives are available Monday through Thursday, 7:30 am to 7:00 pm (CT), and Friday, 7:30 am to 5:00 pm.


Down/Full Payment

Please remember, once you have submitted your NBS agreement online, any down payment or full payment is deducted immediately. A $2.00 nonrefundable NBS Enrollment Fee will be assessed for a full payment.

Please do not assume your balance will automatically be adjusted if financial aid is received or a class is dropped or added. You should review your agreement balance online through MyPaymentPlan Account or call the Parkland College Business Office at (217) 351-2233 to confirm the change.


IMPORTANT! Call NBS at (800) 609-8056 to make any changes to your address, phone, or banking information. If you have questions regarding your NBS agreement please contact NBS directly or view your agreement online through MyPaymentPlan Account. To access MyPaymentPlan Account, follow the instructions located on the NBS Confirmation Letter or e-mail. If you have questions regarding your financial aid award or tuition balance, please call the Parkland College Business Office at (217) 351-2233.


© Parkland College
2400 West Bradley Ave | Champaign, IL 61821 | 217.351.2200 | 800.346.8089