(800) 609-8056 firstname.lastname@example.org
Nelnet Business Solutions customer service representatives are available Monday through Thursday, 7:30 am to 7:00 pm (CT), and Friday, 7:30 am to 5:00 pm.
Please remember, once you have submitted your NBS agreement online, any down payment or full payment is deducted immediately. A $2.50 nonrefundable NBS Enrollment Fee will be assessed for a full payment.
IMPORTANT! Call NBS at (800) 609-8056 to make any changes to your address, phone, or banking information. If you have questions regarding your NBS agreement please contact NBS directly or view your agreement online through MyPaymentPlan Account. To access MyPaymentPlan Account, follow the instructions located on the NBS Confirmation Letter or e-mail. If you have questions regarding your financial aid award or tuition balance, please call the Parkland College Business Office at (217) 351-2233.