Parkland College

AMA University Certificate Program in Supervision

AMA University Certificate Program in Supervision is sponsored by Parkland College Business Training in cooperation with the American Management Association

All courses qualify for PHR/SPHR recertification credits through SHRM

Complete all 6 AMA Supervision courses through Parkland and receive a $250 rebate!* Courses may also be taken individually. (*only one rebate per person)

To receive the AMA University Certificate Program in Supervision, you must complete 6 AMA Management specific courses:

Delegating for Business Success

First-Line Supervision

How to Build High-Performance Teams
Making Teams Work

Performance Management
Performance Appraisals: Strategies for Success

 

Delegating for Business Success

How well do you delegate? Cindy Guthrie, SPHR, MS, will help you learn how to give employees the authority and responsibility they need to get the job done; avoid common mistakes, including reverse delegation; identify which types of tasks and responsibilities should be delegated; monitor the delegation process, evaluate progress, identify problems and reward success; and improve goal-setting, prioritizing, planning, communication, and feedback skills.

Tue/Thu Nov 5 & 7 MGT 723-001Z   Fee $265 Register

1- 5pm Deadline:

 

 

First-Line Supervision

Cindy Harris, SPHR, will help you gain the confidence and know-how you need to achieve and maintain supervisory success in the contemporary workplace. Learn how to make a successful transition from staff to supervisor; develop your own leadership style; establish a partnership with your boss; give feedback to improve performance; build a top-performing team; effectively manage time and stress; and motivate and counsel employees.

Tue/Thu Feb 19 & 21 MGT 738-001Z Fee: $265 Register

1 - 5pm Deadline: Feb 12

 

Performance Management

Join Cindy Guthrie, SPHR, MS, as she examines various performance management techniques, such as 360° feedback, surveys, and performance appraisals.  Performance management provides the knowledge and tools needed to design and implement a workable system that benefits the organization and inspires employees to manage their own performance

Tue/Thu Apr 16 & 18 MGT 755-001Z Fee: $265 Register

1 - 5pm Deadline: Apr 9

 

Performance Appraisals: Strategies for Success

Effective performance appraisals can spell the difference between success and failure for the individual and the organization. Join Cindy Guthrie, SPHR, MS, and learn how to evaluate actual performance against performance objectives; help an employee achieve performance or career objectives; provide positive, constructive performance feedback and counseling; and comply with the legal aspects of performance appraisals.

Tue/Thu Jul 16 & 18 MGT 733-001Z   Register

1- 5pm Deadline:

 

 

How to Build High-Performance Teams

Uncover the keys of team-building from recruiting the right team members to truly empowering them with authority and responsibility for their decisions and performance.  Cindy Guthrie, SPHR, MS, will show you how to build trust, confidence, and group work skills, while balancing and fine-tuning the team process.

Tue/Thu Aug 20 & 22 MGT 759-001Z   Fee: $ Register

1- 5pm Deadline:

 

Making Teams Work

Whatever your role in the organization, gain practical knowledge with Cindy Harris, SPHR, about various kinds of teams your organization can use, the situation each type of team is best suited for, the problems each can solve, and the conditions necessary for their success.

Tue/Thu Sept 17 & 19 MGT 767-001Z   Register

1- 5pm Deadline: