Parkland College

AMA University Certificate Program in Management

AMA University Certificate Program In Management is sponsored by Parkland College Business Training in cooperation with the American Management Association

All courses qualify for PHR/SPHR recertification credits through SHRM

Complete all 6 AMA Management courses through Parkland and receive a $250 rebate!* Courses may also be taken individually. (*only one rebate per person)

To receive the AMA University Certificate Program in Management, you must complete 6 AMA Management specific courses:

A Manager's Guide to Human Behavior
Communication Skills for Mangers

Delegating for Business Success

Fair, Square, and Legal
How to Build High-Performance Teams

Performance Appraisals: Strategies for Success

 

Delegating for Business Success

How well do you delegate? Cindy Guthrie, SPHR, MS, will help you learn how to give employees the authority and responsibility they need to get the job done; avoid common mistakes, including reverse delegation; identify which types of tasks and responsibilities should be delegated; monitor the delegation process, evaluate progress, identify problems and reward success; and improve goal-setting, prioritizing, planning, communication, and feedback skills.

Tue/Thu Nov 5 & 7 MGT 723-001Z   Fee $265 Register

1- 5pm Deadline:

 

A Manager’s Guide to Human Behavior

Join Cindy Harris, SPHR, and discover how to inspire employees to higher performance; maximize your positive impact on others; develop more productive working relationships by communicating in sensitive, non-threatening ways; establish rapport and mutual trust; give and receive performance feedback; and really understand people’s needs.

Tue/Thu Jan 29 & 31 MGT 735-001Z Fee: $265 Register

1 - 5pm Deadline: Jan 22

 

Communication Skills for Managers

Utilize proven techniques to improve your communication skills by increasing reading, writing, speaking, and listening proficiency.  Using real-life scenarios and interactive exercises, Cindy Guthrie , SPHR, MS, will introduce practical concepts and techniques that will help you communicate more effectively with others, deliver your messages clearly, ask questions and make successful presentations. 

Coming Spring 2014! MGT 737-001Z Fee: $265 Register

 

Fair, Square, and Legal: A Manager's Guide to Safe Hiring, Managing, and Firing Practices

Do you know how to protect your business, your employees, and yourself from legal liability? Cindy Guthrie, SPHR, MS, will help you gain the skills to identify potential employment law violations before they happen; investigate a harassment complaint; write safe job advertisements and descriptions; conduct safe hiring interviews and performance appraisals; determine what constitutes “reasonable accommodation” for employees with disabilities; and more.

Tue/ Thu Jun 18 & 20 MGT 732-001Z  Fee $265 Register

1- 5pm Deadline: Jun 11

 

Performance Appraisals: Strategies for Success

Effective performance appraisals can spell the difference between success and failure for the individual and the organization. Join Cindy Guthrie, SPHR, MS, and learn how to evaluate actual performance against performance objectives; help an employee achieve performance or career objectives; provide positive, constructive performance feedback and counseling; and comply with the legal aspects of performance appraisals.

Tue/Thu Jul 16 & 18 MGT 733-001Z   Fee $265 Register

1- 5pm Deadline: Jul 9

 

How to Build High-Performance Teams

Uncover the keys of team-building from recruiting the right team members to truly empowering them with authority and responsibility for their decisions and performance.  Cindy Guthrie SPHR, MS, will show you how to build trust, confidence, and group work skills, while balancing and fine-tuning the team process.

Aug 20 & 22 MGT 759-001Z   Fee $265 Register

1- 5pm Deadline: Aug 13